Privacy Policy

1. Introduction

Welcome to Wild Bean Coffee ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online ordering services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account: name, email address, phone number, and password
• Place an order: name, phone number, email address (optional), pickup time preferences, and special instructions
• Contact us: any information you provide when reaching out to us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Pages you visit on our website
• Time and date of your visit
• Time spent on pages

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending order confirmations and updates
• Account Management: To create and manage your account, authenticate your identity, and provide access to your order history
• Communication: To communicate with you about your orders, respond to your inquiries, and send important updates about our services
• Website Functionality: To maintain your shopping cart, remember your preferences, and improve your user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, abuse, and unauthorized access to our systems

4. Cookies and Local Storage

We use cookies and local storage technologies to enhance your experience on our website. Here's what you need to know:

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember your actions and preferences over a period of time.

4.2 Types of Cookies We Use

4.3 Managing Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling essential cookies may prevent you from using certain features of our website, including:

• Staying logged into your account
• Maintaining items in your shopping cart
• Placing orders online

To manage cookies in your browser, please refer to your browser's help documentation.

5. Third-Party Services

We use third-party services to provide certain features of our website:

5.1 Payment Processing

We use Clover, a secure payment processing service, to handle all online payments. When you make a payment:

• Your payment information is processed securely through Clover's payment system
• We do not store your full credit card information on our servers
• Clover may use cookies and other technologies to process your payment securely
• Please review Clover's Privacy Policy for information about how they handle your payment data

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit (HTTPS/SSL)
• Secure, httpOnly cookies for authentication
• Password hashing using industry-standard algorithms
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: